Terms of service
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Terms of Service
Last Updated: September 05, 2026
Welcome to MD PawHaven. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Overview
This website is operated by MD PRIME LLC under the brand MD PawHaven. Throughout the site, the terms “we,” “us,” and “our” refer to MD PRIME LLC and MD PawHaven.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction while using our Service.
3. Products and Services
We strive to display and describe our products as accurately as possible. However, product colors, appearance, dimensions, packaging, or other details may vary slightly from images displayed on our website.
Certain products or services may be available exclusively online and may have limited quantities.
We reserve the right to modify, discontinue, or limit the sale of any product or service at any time.
4. Pricing and Payment
All prices displayed on our website are listed in USD unless otherwise stated.
Prices, promotions, discounts, and product availability may change without prior notice.
Payment must be successfully completed before an order can be processed. We reserve the right to cancel or refuse an order if payment cannot be verified or if fraudulent or unauthorized activity is suspected.
5. Orders
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, contain incorrect information, or cannot be fulfilled.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
6. Shipping and Delivery
Shipping and delivery times shown on our website are estimates and may vary depending on the destination, carrier, customs processing, product availability, or other circumstances outside our reasonable control.
Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.
For additional information regarding shipping and delivery, please refer to our Shipping Policy.
7. Returns and Refunds
Returns, refunds, replacements, and cancellations are subject to our Refund Policy.
Customers should review our Refund Policy before completing a purchase.
Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.
8. Accuracy of Information
We make reasonable efforts to ensure that information presented on our website is accurate and current.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct such errors and update information when necessary.
9. Third-Party Services
Certain services, payment processors, applications, or links available through our website may be provided by third parties.
Your use of third-party services may also be subject to the respective third party’s terms and policies.
We are not responsible for third-party websites or services that we do not own or control, except where responsibility cannot legally be excluded.
10. Personal Information
Your submission and processing of personal information through our store is governed by our Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in our Privacy Policy and as permitted by applicable law.
11. Prohibited Uses
You may not use our website or its content:
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For unlawful or fraudulent purposes;
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To violate applicable laws or regulations;
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To infringe upon intellectual property rights;
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To transmit malicious code, viruses, or harmful software;
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To collect or track personal information unlawfully;
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To interfere with the security or operation of our website;
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To engage in deceptive, abusive, or unauthorized activity.
We reserve the right to restrict or terminate access to our Service for violations of these Terms.
12. Intellectual Property
Unless otherwise stated, the content available on this website, including branding, text, graphics, images, logos, and website design elements, is owned by or licensed to MD PRIME LLC and is protected by applicable intellectual property laws.
Content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization.
13. Disclaimer of Warranties
We aim to provide accurate information and reliable service. However, except as required by applicable law, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.
Products and services are provided subject to applicable descriptions, policies, and consumer protection laws.
14. Limitation of Liability
To the maximum extent permitted by applicable law, MD PRIME LLC, MD PawHaven, and their respective representatives shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, services, or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
15. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time.
Any updated version will be published on this page with an updated “Last Updated” date. Continued use of our website following the publication of changes constitutes acceptance of the revised Terms to the extent permitted by applicable law.
16. Contact Information
Questions regarding these Terms of Service may be sent to:
MD PRIME LLC
Brand: MD PawHaven
Email: support@mdprimellc.store
Website: https://mdprimellc.store